Terms of sale

Last updated: November 9, 2026

Orders and prices

Prices are in Canadian dollars. Applicable taxes are calculated at checkout. We may refuse or cancel an order, for example if a product is unavailable or a price was shown in error; if we do, you'll be refunded in full.

Subscriptions

When you subscribe, you authorize us to charge your payment method at the price and frequency shown at checkout until you cancel. You can skip, pause or cancel at any time before your next order is processed: manage your subscription. We'll email you three days before each order and will tell you in advance of any price change.

Shipping, returns and our guarantee

See our shipping and returns policy, including our 30-day happiness guarantee.

Using our products

Our products are veterinary health products for dogs and cats. Use them only as directed on the label. They support daily oral hygiene and fresh breath; they are not intended to diagnose, treat, cure or prevent any disease. Talk to your veterinarian about your pet's dental health.

Contact

Questions about these terms can be sent through our contact page.